Terms & Conditions

Maintenance/Repair Plan

  • The Standard Maintenance/Repair Plan covers all periodic maintenance and tune-ups as well as basic repairs on the instrument that are required to keep the instrument performing properly. This does not include damage due to neglect or willful misuse/abuse of the instrument or mouthpiece damage or damage to the case - such damage repair will be paid for by the renter signing the contract.  The cost is $5.00/month (plus tax) for brass instruments and $6.00/month (plus tax) for woodwind instruments and is added to the monthly payment amount. Free Loaner Instruments typically be available during the repair period if overnight repairs are necessary.
  • The Traveling Maintenance/Repair Plan includes the same benefits as the Standard Maintenance/Repair Plan plus once each semester we will actually drive to your child’s school during school hours and perform regular maintenance and necessary repairs on your child’s instrument! The cost is an additional $1.00/month over the Standard Plan. 

Rental Plans

There are two types of rental plans.

1) Rent-To-Own Plan –you pay monthly rental payments with 100% of the rent being applied to the purchase of the instrument you are renting. You may buy this instrument at any time and receive a 15% discount off the remaining balance.

All instruments are classified into one of the following categories:

  • Previously Used –Used for more than 5 months
  • Almost New –Used for 5 months or less
  • As New –Open box, unplayed
  • New –Straight from the manufacturer
The number of payments for ownership is as follows:
Instrument
Previously Used  Almost New   New/As New
Flute –Open Hole  
30 payments 
36 payments  
42 payments
Flute –Closed Hole
20 payments
Clarinet –Wooden  
36 payments 
42 payments
48 payments
Alto Sax      
36 payments 
42 payments
48 payments
Trumpet/Cornet   
30 payments 
36 payments
42 payments
Trombone  
30 payments 
36 payments 
42 payments
Trombone with F-Attachment    
36 payments
39 payments
45 payments
Percussion Bell/Pad Kit     
20 Payments
Percussion Bell/Snare Kit      
24 payments
       
       

 

2) Equity Plan -you rent an instrument and build equity toward the purchase of an instrument. Pay for 10 months upfront by August 1st or when completing the contract and receive 2 months FREE. You can purchase an instrument as follows:

  • -Apply 100% of the first year’s rent plus 60% of all additional rent toward the purchase of the instrument you are renting or another student model instrument of similar quality.

Equity may not be combined with other rentals’ equity and must be used within 1 year after the close of the rental account, or it will be forfeited. Renters whose instruments are stolen or badly damaged will lose any equity accrued up to the purchase price of the instrument.

  • All contracts are considered month-to-month. No long term contract. There are no finance charges, interest, or hidden fees. You may return the instrument in good condition to us at any time and your rental contract ends when we receive the instrument.
  • If you return the instrument before the end of the end of the school year and you selected the 2 months free payment option, you will receive a refund for any full months remaining in the school year using the first day of the school year as the basis for the beginning of the first month.
  • All instruments have been previously used (unless otherwise noted), have been cleaned, and have been fully adjusted. 
  • Students who switch instruments during their first year of renting will have up to 12 months of rental payments from their first instrument applied to the balance of their second rental instrument.
  • All Referral Rewards will be applied starting with the next due payment after the referred customer has completed the instrument rental contract and taken delivery of the instrument. These rewards will remain valid as long as the contract is active and payment is current.

Payment/Past Due Account Policy

  • Initial Monthly Rental Payment is due at the time of completing the contract prior to receiving the instrument.
  • Renter must immediately notify THE BAND CONNECTION if the credit card on file has been taken out of service. In this case, the renter must provide a new credit card for payment purposes.
  • All rental payments are due received either on the 5th, 15th, or 25th of each month dependant upon the date the instrument was delivered to the school or the date that the instrument was picked up from the shop.
  • Past Due Accounts: Rental payments received after the due date will be charged $5 late fee per month (in addition to rental fees). This also includes credit card payments that cannot be processed due to the credit card being declined or due to the credit card having expired. Past due amounts and late fees of 10 days or longer will be charged to any credit card we have on file for the renter.
  • In cases of non-payment and/or relocation of the renter without a forwarding address, THE BAND CONNECTION reserves the right to charge the remaining balance of the purchase price of the instrument to any credit card we have on file for the renter.
  • THE BAND CONNECTION reserves the right to use any remedy deemed necessary (including lawsuit) to take possession of the unreturned rental instruments and to collect all past due rental fees, late fees, legal fees, and collection costs. Possession of an instrument owned by THE BAND CONNECTION constitutes acceptance of the terms of this contract.
  • There will be a $35.00 fee for returned checks.

Instrument Return

  • All rental instruments remain the property of THE BAND CONNECTION until all payments have been made to purchase the instrument.
  • Instruments may be returned in good condition to THE BAND CONNECTION at any time at which time the contract ends and all scheduled future payments and. Any past due balance must be paid in full when the instrument is returned.
  • No pro-rated partial payments will be accepted and no pro-rated refunds will be made for the last payment processed on a returned instrument from the month-to-month rent-to-own plan.
  • Damage to the instrument, mouthpiece, or case will result in a minimum charge of $50 and up to the amount of the remaining balance of the instrument, cost of the mouthpiece, and/or cost of the case if any of these is damaged beyond repair.
  • Renters will be responsible for paying the amount of the remaining balance for instruments that are not returned due to theft or any other disappearance of the instrument. This charge is due for payment when the loss is reported.
  • Non-payment of any charges incurred as a result of circumstances listed in the previous items (#3 & #4) may result in your credit card being charged the due amount.
  • All repairs must be performed or authorized by THE BAND CONNECTION during the rental period.

Assignment of Contract
This contract is fully assignable. THE BAND CONNECTION may without notice, assign this contract.

 

 

  • Master Card
  • Visa

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